DOGS TALK…if we learn how to listen
Frequently Asked Questions
What exactly is “Canine Body Language Coaching”? Unlike traditional obedience classes that focus on cues like “sit” and “stay,” my “Walk & Learn” sessions focus on communication. I teach you how to read the subtle physical cues your dog is giving you so you can understand their emotional state. When you understand the why behind a behaviour, training becomes much easier.
Do you use treats/rewards or “corrections”? My approach is strictly rooted in positive reinforcement and force-free methods. I believe that building a bond based on mutual respect and understanding is far more effective (and kinder) than using fear or pressure.
Is this only for “problem” dogs? Not at all! While I love working with rescue dogs, these sessions are for all dogs! Learning the language of your dog is the best way to prevent future problems and deepen the bond with a brand-new puppy or a longtime family companion.
Logistics & Fees
Where do the “Walk & Learn” sessions take place?
Surrey, UK: Chobham, Woking and surrounding areas [travel radius: 10 miles]. I believe in working in the *real world —the parks, woods, or wherever you and your dog like to walk.
How much do sessions cost?
For the Grown-Ups (& Families) “Walk & Learn” Sessions: There is no better classroom than the real world. During these sessions, we’ll walk with your dog(s) in a *real-world environment, to help you better understand what your dog is “saying” in real-time:
- 1 hour – Introduction to Decoding Your Dog’s Body Language: £[TBA]
- 1 hour – Delving Deeper – Follow-up sessions: £ [TBA] per session or discount £[TBA] for block booking 3 sessions
COMING SOON! For the Young Explorers (Ages 6–11 approx’, with a parent or guardian) –Interactive Flashcard Sessions: Using my custom-designed “Dexter” flashcards, I teach children how to read a dog’s emotions. With an image on the front and a description on the back, these sessions make learning dog safety and body language fun, engaging, and memorable. Sessions can take place with our without a dog, in a local café or a park bench (weather permitting!) (30-40 minutes)
Do I need to bring anything? Just your dog (preferably on a standard lead, harness, and muzzle if required), some of their favourite high-value treats, and a sense of curiosity
SUITABILITY
Can my children come to the “Walk & Learn” sessions? Absolutely. In fact, I encourage it! Learning as a family ensures everyone is on the same page and communicating with the dog in a consistent, supportive way.
What if my dog is reactive or aggressive toward other dogs? Your dog is incredibly welcome. Because my “Walk & Learn” sessions mainly take place in public spaces, the most important step is letting me know about any specific triggers on your initial consultation form. Once I understand your dogs needs, we will tailor the session to keep them safe:
- The Right Environment: We will carefully select a very quiet location, a wider trail, or a private secure field
- Staying “Under Threshold”: We will move at a distance where your dog feels entirely safe
My ultimate goal is to create a peaceful space where you can learn from your dog. If a dog becomes “flooded” (overloaded) with stress and fear, their nervous system shuts down -which means your learning is impaired, and your dog’s wellbeing is compromised. By managing the environment together, we ensure a gentle, force-free experience for everyone.
Is this a substitute for a veterinary visit? No. If your dog has had a sudden change in behaviour, I always recommend a veterinary check-up first. Many behavioural shifts are actually rooted in physical pain or discomfort.
I have more than one dog, can I bring them with me? Yes, but it is preferable that there are no more than two dogs per session.
To book a session or if you have any questions, please email
helen (at) helenjonesflorio.com
Please include your contact number (and whether you use WhatsApp or Signal), and we will respond, usually within 24 hours, to arrange the session. Once a session is booked we will send you a consultation form, so that we some details about your dog before we meet.
*Safety is key: For dogs who may be nervous or reactive, I can suggest secure field locations that you can book in advance (approximately £10-15ph – cost to be covered by owner). Alternatively, we can use recommended quiet areas where you like to take your dog out walking.
Terms & Conditions
Bookings & Payment
Payment: Full payment is required at the time of booking to secure your session (bank details will be provided once your session date/time is agreed)
Cancellations: We require 24 hrs’ notice (preferably 48 hrs if possible) for cancellations and rescheduling. Cancellations made with less than 24 hours’ notice will be charged at the full rate
Safety & Welfare
Health: Clients must disclose any known medical conditions. If the dog is unwell to in pain, the session may be postponed, as pain significantly impacts body language and behaviour
Equipment: For the safety and comfort of the dog, I promote the use of flat collars or or Y-shaped harness and standard leads (however, if you and your dog are well-trained in retractable leads, please feel free to use that). Choke chains, electric or prong collars are not permitted during sessions
Liability: While every care is taken to ensure the safety of both the dog and owner, participation in the sessions is at the owners risk. Owners remain legally responsible for their dog’s behaviour at all times
Environment & Reactivity
Reactivity: Please disclose if your dog is “reactive” (barks/lunges) toward people or other dogs. This allows us to choose the “Walk and Learn” location where your dog feels safe and “under threshold”
The “Dogs Talk…if we learn how to listen” Policy: I reserve the right to end a session if I feel the dog’s welfare is at risk or if they are showing signs of extreme distress
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